Services

Transportation Planning & Management

• Market and transportation research
• Market surveys
• Assessing existing conditions and policies
• Creating transportation management plans
• Developing parking management policies and programs
• Design, implementation and management of transportation programs:
  • Shuttles – Service planning and budgets;
    Schedule and Route design;
    Vehicle needs analysis;
    Customer service
  • Transportation Services for Seniors, ADA, and other special market segments
  • Car-Sharing, ride-share services, carpools and vanpools
  • Bicycle and pedestrian access
  • Casual carpools and “Guaranteed” Ride Home programs
• Fleet Acquisition, Management and Maintenance
• Contract Negotiations and Management

CUSTOMER SERVICE, MARKETING AND PUBLIC RELATIONS

• Customer surveys
• Liaison and coordination with public transit, other transportation vendors and providers; cities, and regulatory agencies
• Marketing and informational campaigns: print, video, web-based, special events, marketing communications
• Representation at public meetings
• Develop ongoing programs to maximize employee performance and customer satisfaction

STRATEGIC PLANNING, EXECUTIVE LEADERSHIP AND MANAGEMENT

• Creation of partnerships that mobilize communities to deliver programs
• Establish sustainable cooperative funding structures and mechanisms:
  • Build support for and form new entities:  TMA’s, PBID’s, other legal and fiscal structures
• Development of Funding and Service Agreements
• Budgeting and financial management
• Business development and strategic planning
• Policy development